Valid Only TODAY: Book 50 slots to save 10% or scale up to 100 slots to unlock 20% off your booking.Valid Only TODAY: Book 50 slots to save 10% or scale up to 100 slots to unlock 20% off your booking.
Answers to common questions about orders, escrow, wallet and payouts.
Account & Support
How do I contact support?
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How do I change my currency?
Use the currency menu at the top of the page and pick INR, USD, GBP or EUR. Your choice is remembered.
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How do I update my profile or password?
Log in and open your Profile page. You can edit your details there and change your password.
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Disputes & Refunds
How do refunds work?
Kindly check this Refund Policy.
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How do I raise a dispute?
Open My Orders, find the proof and choose to raise a dispute with a short reason. Our team reviews it, normally within 24 to 48 hours, and the decision is sent to you by notification and email.
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How long does a dispute take?
Disputes are normally reviewed within 24 to 48 hours.
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A failed payment took money from my bank. What happens?
If a payment failed and no order or top-up was created, the amount is normally returned by your bank or payment provider. If it isn't, contact support with your transaction details.
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For Buyers
How do I post a review order?
Simple Order 3 Steps: 1. Signup 2. Top up Wallet 3. Post Project
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What is escrow and how does it protect me?
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What is Expert Verify?
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What if a seller submits a wrong or invalid proof?
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What is the minimum order size?
The minimum order is 10 reviews. You can increase the quantity at checkout.
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How do I give instructions to sellers?
While posting the order, use the Instructions for Sellers box to tell sellers what to mention and what to avoid. Clear instructions lead to fewer rejected submissions.
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What is a Featured Listing?
A Featured Listing is an optional add-on that shows your order above others on the Order Board for a set number of days, so sellers see it first and the order fills faster. The fee is shown when you choose it.
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How do I approve or reject a proof?
Open My Orders, review the seller's screenshot and review link, and then choose Verify and Release to pay the seller, or Reject if it doesn't meet your instructions. Rejecting reopens the slot for another seller.
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How long does an order take to complete?
It depends on the platform, the quantity and how quickly sellers claim the order. You can choose a delivery speed when you post the order. Adding a Featured Listing can help an order fill faster.
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Can I cancel an order?
An order that is in progress cannot be cancelled or refunded because its payment is held in escrow. Please see our Refund Policy for the full details.
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For Sellers
How do I earn money as a seller?
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When and how do I get paid?
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Why was my proof rejected?
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What is the minimum withdrawal?
The minimum withdrawal amount is shown on your Wallet page. Once your available balance reaches it, you can request a withdrawal to your UPI ID.
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What proof do I need to submit?
Submit a clear screenshot of the live review, and the review link if the platform provides one. Make sure the review is visible and matches the order's instructions before you submit.
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What is the Quality Score on my Wallet page?
The Quality Score shows the share of your recent submissions that were approved. Keeping it high helps you stay in good standing. If too many submissions are rejected, we send a warning so you can improve before any limits apply.
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Can I try again after a rejection?
Yes. When a proof is rejected, the slot reopens. If you believe the rejection was wrong, you can appeal it and our team will review your case.
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What is the platform fee?
A small platform fee is deducted from seller earnings. The amount you will receive is shown on each order before you claim it.
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Can I earn money by referring friends?
Yes. Open Refer & Earn to get your personal referral link and see your rewards. The referral terms are shown on that page.
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Getting Started
What is FindMyReviews?
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How do I create an account?
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Is it free to sign up?
Yes. Creating an account is free. Buyers pay only when they post an order, and sellers earn money for approved work.
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Can I be both a buyer and a seller?
Each account has one role, chosen at sign-up. If you need to do both, please contact our support team and we will guide you.
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Which review platforms do you support?
You can post orders for Google Reviews, Trustpilot, Yelp, Justdial, G2, Facebook, MouthShut, Sulekha, IndiaMart, TripAdvisor and App Reviews. Prices differ by platform and are shown when you post an order.
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I forgot my password. What should I do?
Click Log In, then Forgot Password, and enter your email. We will send you a link to set a new password.
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Payments & Wallet
How do I add money to my wallet?
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Which currencies can I see prices in?
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How long does a wallet top-up take?
After you submit your payment details, our team verifies the transfer and credits your wallet, usually within a few hours during business hours. Bank transfers from outside India can take longer to arrive.
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I paid but my wallet is not credited yet. What should I do?
First make sure you submitted the UTR or transfer reference, or a screenshot. If it has been more than a day, contact support with your transaction reference and we will check it.
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Can I pay with PayPal?
Where PayPal is available, it appears as a payment option at checkout and is charged in USD. Otherwise use your wallet.
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Is my payment safe?
Order payments are held in escrow and are released to sellers only after the buyer approves their proof.
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Still need help?
Chat with our assistant, or reach our team directly.